This document explains in detail how pohon169 collects, uses, stores, and protects your personal information. Your trust is our priority, and we are committed to managing data in a transparent and responsible manner.
Last updated: 2024. By using the services of pohon169, you agree to the privacy practices outlined in this document.
pohon169 collects several categories of information when you register and use our services. First, account information: your full name, email address, phone number, date of birth, and encrypted password that you provide during registration. Second, device and browser data: device type, operating system, browser type, IP address, and time zone automatically detected when you access the platform. Third, local payment information (IDR): account name or digital wallet, account number or GoPay/OVO/Dana account ID, as well as deposit and withdrawal transaction history in Rupiah—however, we do not store your digital wallet PIN or password. Fourth, usage data: pages visited, session duration, features used, and game category preferences you access. Fifth, cookies and session tracking data described further in a dedicated section below.
The data we collect is used for the following purposes. Account and service management: processing registration, identity verification, and enabling login and use of pohon169 platform features. Financial transaction processing: verifying deposits and withdrawals in IDR, matching transfer amounts with system unique codes, and storing your account's financial history. Platform improvement: analyzing aggregated usage patterns to identify features that need improvement and the categories most popular among Indonesian users. Service communications: sending important account notifications, transaction confirmations, and policy updates via email or in-platform messages. Security and fraud prevention: detecting suspicious activity, blocking unauthorized access, and protecting the platform's integrity from misuse. We do not use your data to sell to third-party advertisers.
pohon169 uses cookies—small text files stored in your browser—to maintain login sessions, remember display preferences, and analyze visit patterns anonymously. There are several types of cookies we use: session cookies which are automatically deleted when the browser is closed; persistent cookies which are stored for a set period of time to recognize return visits; and analytics cookies which collect aggregated usage data without identifying individuals. You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality, including the ability to maintain login status. We do not use third-party cookies for targeted advertising purposes.
All pohon169 user data is stored on servers equipped with industry-standard encryption. Account passwords are stored in encrypted hash form and cannot be read even by our internal team. Sensitive financial information such as bank account or digital wallet details is encrypted both at rest and in transit using HTTPS protocol. Access to user data is restricted to personnel who require it to perform service functions, and all such access is recorded in system logs. Usage data that is no longer needed for operational or regulatory compliance purposes is deleted periodically in accordance with our internal data retention schedule. Although we apply strict security measures, no system is entirely immune to risk. Users are advised to use strong, unique passwords and to report any suspicious account activity immediately.
pohon169 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data may be shared in the following limited situations: payment service providers such as GoPay, OVO, Dana, and local bank partners that require transaction data to process your deposits and withdrawals; technical infrastructure providers that help us operate the platform (for example, cloud and cybersecurity services), under contractual obligations to maintain data confidentiality; and legal authorities where we are required by applicable law in Indonesia to disclose certain information. In all such data-sharing cases, we ensure that recipients are bound by confidentiality obligations equivalent to or stricter than the standards we apply ourselves.
As a pohon169 user, you have a number of rights regarding your personal data. Right of access: You may request a copy of the personal data we hold about you by contacting our support team. Right to rectification: if any data is inaccurate, you can update your profile information directly through your account settings, or request support assistance for specific changes. Right to erasure: You may submit a request to delete your account and associated data, noting that financial transaction data may need to be retained for legal compliance purposes for a certain period. Right to restriction of processing: under certain conditions, you may ask us to restrict how we process your data. All requests related to these rights can be submitted via the official pohon169 support email and will be handled within a reasonable timeframe in accordance with our system capabilities.
pohon169 reserves the right to update this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or service improvements. Any material changes will be published on this page along with an updated date shown at the top of the document. We recommend that users review this page periodically. Continued use of pohon169 services after changes are published will be considered acceptance of the updated policy. If you have any questions, objections, or requests regarding your data privacy, please contact our support team via email: [email protected]. You may also visit the FAQ for answers to common questions about account and data management. For more information about the overall terms of service, see the & Terms & Conditions policy.